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We look forward to hearing from you. Our efficient customer service is there for you if you want to know more about any of our Arcnics devices or have any other queries. Please drop us a WhatsApp message for quicker response and resolution.

Have a question?

Frequently Asked Question

We deliver products anywhere across India provided if the pincode is serviceable by our courier partners.

In general it shouldn’t take more than 1-3 business days to dispatch your order. If under any unforseen circumstances, we will reach out to you at the earliest to sort that out.

Absolutely, yes. All our products are covered under brand warranty of 1 year from the date of purchase.

Yes, we are a registed private limited firm and “arcnics” trademark is owned by us.

Though this is unfortunate, we will definitely help you to return the package or will support you for a repair/replacement/refund based on the scenario. Please get in touch via WhatsApp – +91-9620950550

You can drop us an email with the order details to warranty@arcnics.com or you can also initiate a WhatsApp conversation @ +91-9620950550

Yes we do have certain discount if the quantity meets our MOQ. Please contact us at sales@arcnics.com or via WhatsApp.

Please reach out to us via WhatsApp, we would be more than happy to help you out.

Yes it is 100% safe and secure. We use RazorPay as our payment platform. You can read more here – https://razorpay.com/blog/online-payment-security

We use Shiprocket to handle shipments. You will get status updates from Shiprocket, you can also use the tracking details to check the package whenever you need.

Currently not, but we plan to support COD orders in the future. For now, only online payment is supported.

Our products are rigorously tested for maximum quality and enhanced durability to meet our customer needs. You can see it for yourself!

You can drop an email to us – support@arcnics.com or you can also reach out to us via the WhatsApp.

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