Shipping & Delivery Policy
Shipping & Delivery Policy
This Shipping & Delivery Policy forms an integral part of your agreement with ARCNICS SMART DEVICES (OPC) PRIVATE LIMITED (“Arcnics”, “we”, “us”, or “our”). Please read it carefully before placing your order.
Order Processing
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Order Confirmation: Orders placed directly through our website, WhatsApp, or by phone are processed after full payment confirmation.
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Processing Time: Orders are typically processed and dispatched within 5–7 business days from payment confirmation.
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Order Updates: You will receive updates regarding your order status and shipment details via the communication channel provided during purchase.
Shipping & Delivery
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Shipping Partner: We ship orders using reputed and registered domestic courier companies and/or India Speed Post to ensure reliable service.
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Delivery Timeline: After dispatch, delivery typically takes 6–8 business days based on the shipping location within India.
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Serviceable Locations: Currently, shipping is available only within India. We do not offer international deliveries at this time.
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Delivery Address: Deliveries will be made only to the address provided at the time of order placement. Please ensure accurate and complete address information to avoid any delays.
Important Notes
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Courier Responsibility: Once handed over to the courier or postal services, the shipment is subject to their transit timelines, operational capabilities, and service conditions.
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No Liability for Delays: Arcnics is not liable for any delays caused by courier companies, postal services, natural calamities, strikes, or other uncontrollable circumstances.
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Risk Transfer: Title and risk of loss for products pass to you upon delivery to the carrier.
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Delivery Confirmation: Successful delivery of products will be confirmed to you via email, SMS, or WhatsApp, based on the contact details shared at the time of ordering.
Support
For any queries, assistance, or concerns regarding your shipment, please contact our support team:
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Phone: +91 96209 50550
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Email: support@arcnics.com